Privacy Policy

1. Information we collect

When you complete a purchase on CodewithShiv, we collect only the information required to process and deliver your order:

• Name — used to personalise your order confirmation and delivery email.
• Email address — used to send your download link(s), payment receipt, and support communication.
• Phone number — used for payment verification via Razorpay and to assist with WhatsApp support if you reach out to us.

2. Why we collect your data

We use your information for three specific purposes:

• Order processing — to create your order record, verify payment, and prevent duplicate or fraudulent charges.
• Delivery of digital products — to generate your unique download link(s) and email them to you after a successful payment.
• Customer support — to help you if a download fails, a link expires, or you have questions about the ebook.

3. Payment information

All payments are processed securely through Razorpay. We never see, store, or have access to your card number, UPI PIN, net-banking password, or any other payment credentials. Razorpay handles the entire checkout flow under its own security and PCI compliance standards.

4. How we share your data

We do not sell, rent, or share your personal information with third parties for marketing or advertising. Your data is only used by CodewithShiv and our payment processor (Razorpay) to complete your order.

5. Data retention

We keep your order details for as long as necessary to provide downloads, handle support requests, and meet legal/tax obligations. You can ask us to delete your personal data at any time by contacting us (see below), unless we are required to retain it by law.

6. Contact us about privacy

If you have any questions about this Privacy Policy, want to access your data, or want it removed, message us on WhatsApp at 9431632694 and we will respond as soon as possible.